Privacy Policy

Last updated: January 2026

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Introduction

pbc8 ("we", "us", or "our") operates https://pbc8.club, an online gaming platform serving players in Bangladesh. We are committed to protecting and respecting your privacy. This Privacy Policy explains what personal data we collect when you visit our website, how we use it, under what circumstances we may share it with others, and how we keep it safe. Please read this policy carefully before using our platform.

By accessing or using pbc8, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our platform immediately. This policy applies to all users who access pbc8 from Bangladesh or any other jurisdiction.

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Information We Collect

When you register for an account, use our gaming services, or contact our support team, we may collect the following categories of personal data:

• Identity data: full name, date of birth, gender, and copies of identity documents provided during account verification (KYC).
• Contact data: email address, phone number, and residential address in Bangladesh (city, district, and division, such as Dhaka, Chittagong, Sylhet, or Khulna).
• Financial data: payment method details such as bKash wallet number, Nagad account, Rocket mobile banking reference, Upay details, or Visa/Mastercard partial card information used for deposits and withdrawals.
• Technical data: IP address, browser type and version, device type, operating system, time zone (Bangladesh Standard Time, UTC+6), and pages visited on pbc8.
• Usage data: gaming activity, bet history, session duration, preferred games (such as cricket betting, slots, or live casino), bonus claims, and transaction logs.

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How We Use Your Information

pbc8 uses the personal data we collect for specific, lawful purposes. We do not process your data in ways incompatible with those purposes. We may use your information for the following:

• Account management: to create, manage, and authenticate your pbc8 account, including identity verification (KYC) and age verification to confirm you are aged 21 or older.
• Service delivery: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; to credit bonuses to your account; and to resolve payment disputes.
• Customer support: to respond to your enquiries, complaints, and support requests through our contact channels.
• Security and fraud prevention: to detect, investigate, and prevent fraudulent transactions, cheating, money laundering, and other illegal or prohibited activities on our platform.
• Responsible gaming compliance: to monitor gameplay patterns and enforce responsible gaming measures including deposit limits, time-out features, and self-exclusion options for players who may be at risk.
• Service improvement: to analyse aggregated, anonymised usage data to improve our platform, personalise your experience, and develop new features relevant to Bangladeshi players.

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Payment Data and Financial Information

pbc8 facilitates deposits and withdrawals through local Bangladeshi payment channels including bKash, Nagad, Rocket, and Upay, as well as international card networks Visa and Mastercard. When you initiate a financial transaction, your payment details are transmitted through encrypted channels directly to the relevant payment processor. pbc8 does not store full card numbers, CVV codes, or complete mobile banking PINs on our servers.

Transaction records are retained for a minimum of five years as required to comply with applicable anti-money laundering (AML) obligations. These records may include transaction amounts in BDT, timestamps, and payment method references necessary for auditing purposes.

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Sharing of Your Information

pbc8 does not sell, rent, or trade your personal data to third parties for marketing purposes. We may, however, share your data with carefully selected third parties in limited circumstances:

• Payment processors and financial service providers (such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard): to complete your requested financial transactions securely.
• Identity verification and KYC service providers: to verify your identity documents and confirm your age in compliance with our responsible gaming obligations.
• Legal authorities and regulators: when we are required by law, court order, or regulatory direction to disclose your data. In such cases we will disclose only the minimum necessary information and, where permitted by law, notify you of the disclosure.

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Cookies and Tracking Technologies

pbc8 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve our platform. Cookies are small text files placed on your device by your browser when you visit our website. We use the following types of cookies: (a) essential cookies, which are strictly necessary for the platform to function and cannot be switched off; (b) analytics cookies, which help us understand how users interact with our site so we can improve performance; and (c) preference cookies, which remember your settings such as language preference and login status.

You may control cookies through your browser settings. Disabling essential cookies will impair the functionality of the pbc8 platform. We do not use third-party advertising or cross-site tracking cookies.

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Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law. Active account data is held for the duration of your account's existence plus a post-closure period of five years. Transaction and financial records are retained for a minimum of five years in accordance with AML obligations. If you request deletion of your account and personal data, we will action your request within 30 days, subject to any legal obligations that require us to retain certain records. Anonymised, aggregated statistical data derived from your usage may be retained indefinitely for service analytics.

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Your Rights

As a user of pbc8, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your registered account details:

• Right of access: you may request a copy of all personal data we hold about you.
• Right to rectification: you may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: you may request deletion of your personal data, subject to our legal obligations to retain certain records.
• Right to object: you may object to the processing of your personal data for direct marketing purposes at any time; we will act on such a request immediately.
• Right to data portability: you may request that we provide your personal data in a commonly used, machine-readable format so that you can transfer it to another service provider.

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Security Measures

pbc8 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, encrypted storage of sensitive data at rest, role-based access controls limiting data access to authorised personnel only, regular penetration testing and security audits, and incident response procedures for potential data breaches.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected users without undue delay and take all necessary remedial action.

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Age Restriction — 21+ Only

pbc8 is strictly an adult-only platform. You must be 21 years of age or older to register an account and use our services. By creating an account, you confirm that you are at least 21 years old. We conduct age verification checks as part of our KYC process. If we discover or have reasonable cause to believe that a user is under 21 years of age, we will immediately suspend the account, withhold any funds, and report the matter as required. We do not knowingly collect personal data from individuals under the age of 21.

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Third-Party Links

Our platform may occasionally reference third-party services, game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, or payment networks. pbc8 is not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third parties you interact with in connection with our platform.

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Changes to This Privacy Policy

pbc8 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where practicable, notify registered users by email at least 14 days before the changes take effect. Your continued use of pbc8 after any changes to this policy constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your data.

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Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way pbc8 handles your personal data, please contact our support team by email at [email protected].